Motivation refers to how motivated and happy an employee is in their role. If an employee is motivated, they are more likely to do a good job and work hard. Motivation is very important to attracting employees, retaining employees, and general levels of productivity in a business.
Maintaining a motivated work team has a series of advantages, such as very low levels of absenteeism, commitment, employee leadership and low levels of staff turnover, better relations between management and workers, better worker performance, better quality and better customer service.
Very low levels of absenteeism: employees take less time off due to illness or other reasons. Motivated employees are more likely to be willing to work, rather than absent.
Permanence of workers: low levels of staff turnover. This is very important for companies, as employees who stay with a company are experienced and keep hiring costs low. Less training is also required.
nImproving relations between management and workers. This could mean that employees are more likely to accept changes without dispute and less likely to take legal or employment action against managers.
Job Commitment: Motivated employees will generally work very hard, be on time, and stay focused on their daily tasks. Productivity levels could increase and the overall production of a company could be higher.
Best quality and customer service. Motivated employees are more likely to work to a higher standard and put more effort into creating higher quality products. Those in service industries are also more likely to provide a higher level of customer service and be more enthusiastic about their role.
